Fix it or forget it?

Fix it or forget it?  We field this question from our customers regularly when we’ve had to give a lengthy list of recommended repairs.  Often this occurs after an extended absence from our service bays.  One of the reasons we recommend regular visits is so that our highly skilled technicians can spot small problems before they snowball into costly repairs.  For instance. all too often an oil leak can go unseen, after all many VW and Audi vehicles come equipped with a large under car cover that would mask the telltale oil droplets on your garage floor.  That oil leak can then be left to ooze all over rubber or plastic components nearby or underneath causing those components to break down and fail leading to increased repair costs.  If we see your vehicle regularly, every six months or 5000 miles, then we can keep you informed about the condition of your engine which saves you money down the road.


But, for the sake of argument, let’s assume we haven’t seen you in a couple of years.  You bring in your 2001 Passat V6 for a check over and service and we discover that your cam adjuster gaskets have been leaking for quite some time and that oil has been dripping down on your oil cooler and coolant hoses and they’re about to rupture.  The check engine light is on because the secondary air system is failing and on top of all that you still need your full major service and brake fluid flush.  The estimate can easily run up around the $2,000 mark.  What do you do?

The first question to ask yourself is what is this Passat worth to you?  What value does it bring to your life?  How does it help you?  It is a rare person today that does not rely heavily on their vehicles.  Our cars get us to work, enabling us to make money.  They take us to and from the grocery store, doctor appointments, our kid’s activities, and on vacation.  They connect us with the community at large.  Yet despite how much we depend on them they are often the thing we devote the least money to for maintenance and repairs.  If you walk away from your Passat today how will you get around to all the places you need to go?

The second question to ask is can you replace your Passat with a comparable, reliable, vehicle for the cost of the repairs?  Particularly with an older model, we find that our customers own the car outright and do not have a car payment at all.  The $2,000 estimate is equal to approximately five months of car payments.  If you walk away from your Passat today and purchase a new(er) car after those five months are up you’ll continue to have a monthly payment due for years to come.  If you don’t want a car payment, can you find a good, reliable, replacement for $2,000?  That is a tall order when trying to replace a 2001 Passat!

The third question to ask is can any repairs be delayed?  We are happy to help you prioritize safety repairs that should be done immediately vs maintenance repairs that can maybe wait a visit or two.  Your Passat might need a few months of extra love and attention before it gets back to prime operating conditions but we’re here to help you along the way.

If after all those questions are answered you decide to fix it you can feel confident knowing that our expert technicians will keep your Passat safely on the road for years to come!

This scenario has played out at Hillside Imports countless times over the last fifteen years.  We understand that there are a lot of variables to weigh when deciding to fix it or forget it and we know that open, honest, communication between our shop and you is the key to helping you make the best decision for you and your family.  Our priority is to keep your car safely on the road and to keep you a happy Hillside Imports customer for as long as you own that car.  It all starts with a phone call, first from you to schedule your car and then from us to keep you informed.  If you’re ready for expert care for your VW or Audi, give us a call today at 503-293-0146 #102 for service!